Privacy Policy

Privacy Policy

Effective Date: [October 19, 2025]

At Skyline Flight Support, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, company name, job title.

Flight and Service Details: Information related to your flight requests, permits, catering, and other service arrangements.

Payment Information: Billing details necessary for processing payments (handled securely).

Usage Data: Information about how you use our website, including IP addresses, browser type, and pages visited (via cookies and tracking tools).

2. How We Use Your Information

Your data is used to:

Provide, manage, and improve our services.

Process your bookings, payments, and service requests.

Communicate with you regarding updates, promotions, or support.

Comply with legal obligations and aviation regulations.

Analyze website usage to enhance user experience.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

Trusted third-party service providers (e.g., fuel suppliers, ground handlers, catering companies) necessary to deliver requested services.

Aviation authorities and regulatory bodies, as required by law.

Our business partners for operational purposes, under strict confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience, track usage patterns, and offer personalized content. You can manage cookie preferences via your browser settings.

6. Your Rights

Depending on your location, you may have rights including:

Accessing and correcting your personal data.

Requesting deletion or restriction of processing.

Objecting to certain uses of your data.

Data portability requests.

To exercise these rights, please contact us.

7. Children’s Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from minors.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure adequate safeguards are in place to protect your data during such transfers.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Please review it regularly.